Frequently Asked Questions
Everything you need to know about your whisky order
How do you ensure safe shipping for fragile glass bottles?
We use specialized, double-walled inflatable packaging and heavy-duty cardboard boxes designed specifically for the transit of premium spirits to prevent breakage.
Do you ship internationally and what are the customs implications?
Yes, we ship to many countries worldwide. Please note that orders shipped outside our domestic region may be subject to local import duties and taxes which are the responsibility of the recipient.
Can I return a bottle if I change my mind?
You may return unopened bottles in their original condition within 14 days of delivery. Due to health and safety regulations, we cannot accept returns on bottles where the seal has been broken.
How do you verify the age of the purchaser?
In compliance with licensing laws, we use a third-party age verification system at checkout and require a signature from an adult (21+ or 18+ depending on jurisdiction) upon delivery.
Are the vintage whiskies listed authentic?
Every bottle in our collection undergoes a rigorous inspection process by our experts to verify labels, seals, and glass authenticity before being listed for sale.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay for a secure checkout experience.